Recent research has reported that the UK legal market is worth £28 billion a year, accounting for 7% of the global industry, and includes almost 12,000 law firms and 127,000 practicing solicitors. Furthermore, the legal market is becoming more and more competitive, with many collapses and mergers.
From talking to IT heads, senior partners and business managers it is apparent that there are common pain points within most categories of UK law firms.
We will look at two of these pain points briefly here:
- Completing fixed pricing work to the agreed price while delivering targeted profit to the law firm - this is one of the easiest pain points to overcome as a result of adopting unified communications. Through using collaboration tools, tasks can be completed much more quickly.
- Lower profit per partner (PEP) - this can be addressed through the quick return on investment delivered back into the company post new technology deployment. Calculating the return on investment from moving to unified communications provides each partner and employee with a higher output, thus increasing their profitability.
With unified communications, all methods of communication are brought together in one platform.
The adoption of unified communications can help legal firms in many ways including:
- Improving employee productivity
- Collaboration allows work to be done quickly and securely
- Client satisfaction improves through improved response times
- Easily scalable for company expansion and deploying new offices and acquisitions
From talking to my clients about their experiences of moving to unified communications, common themes are that they have become more productive, responsive and agile with cases being completed faster. Profits have started to steadily increase and clients appreciate the more efficient service they receive.
If you would like to see how unified communications for law firms can transform your business and give you the competitive edge, then contact us.
