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Intercity acquires leading Microsoft partner Centrality
We're thrilled to announce that Intercity has officially acquired Centrality, a renowned specialist..
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Intercity & GBCC Roundtable with Penny Mordaunt: Empowering Midlands Businesses
Last week we teamed up with the Greater Birmingham Chambers of Commerce to host a thought-provoking..
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The Reality of Retail Price Index Increases...
In today's dynamic economic landscape, staying ahead of price increases and ensuring cost stability..
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Navigating the Evolving Utilities Landscape
The B2B utilities landscape is experiencing shift, driven by changing customer needs and the quest..
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New appointments: Andrew Jackson becomes Group CEO, Charlie Blakemore announced as Intercity CEO.
As part of its strategic vision centred on growth and innovation, Intercity is delighted to..
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Intercity is now a validated Android Enterprise Silver partner!
We are thrilled to announce that we have earned the Android Enterprise Silver partner badge! This..
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Celebrating Our Journey: From 1982 to an Exciting Future
At Intercity, we believe that every success story starts with a spark of innovation. Ours began in..
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Embracing Hybrid Work: The Importance of Microsoft Teams for Your Business
In today's rapidly evolving business landscape, the adoption of hybrid work models is more crucial..
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Safeguarding your business against data-loss
WHEN THINGS GO WRONG Recent headlines have been dominated with the news of data breaches and..
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Intercity joins forces with Edgbaston Cricket Stadium as their official IT Partner!
We have exciting news to share! We are thrilled to announce that we are now the official IT Partner..
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Our Charity Golf Day Raises a Record £7,500!
The Intercity annual Charity Golf Day was back this June, and has raised an incredible £7,500 for..
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Intercity brand seen by millions during the first Ashes test match.
Over the last week, Intercity's branding took centre stage at Edgbaston Cricket Stadium as the..
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Intercity joins forces with the Birmingham Bears: Celebrating a new sponsorship
Intercity is proud to announce our official sponsorship with the Birmingham Bears and their..
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Intercity hosts Minister Paul Scully (Tech & the Digital Economy)
INTERCITY HOSTS MINISTER PAUL SCULLY, PARLIAMENTARY UNDER SECRETARY OF STATE (MINISTER FOR TECH AND..
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3CX Cyber attack potentially affects over 600,000 organisations.
WHAT HAPPENED? Earlier this week it was confirmed that a major software supply chain attack took..
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The Next Radical Change in Cloud Technology?
With Chat GPT and Bing’s AI chatbot coming to the fore of recent leaps in tech and its..
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We've Been Frameworked - Crown Commercial Service's Mobile Agreement Announced
We are one of the eight suppliers to be included in Crown Commercial Service’s (CCS) Mobile, Voice..
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Keeping it eSIMple
eSIMs are essential in furthering the flexibility and connectivity of your devices. They are..
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Signed, Sealed, Undelivered - Royal Mail hit by Cyber Incident
You'll likely have seen the news already - a cyber incident at Royal Mail has forced it to halt all..
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Do more with less: How vendor consolidation empowers your business
We all know the challenges of dealing with external vendors.
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Cut cybersecurity costs without compromising protection
A rising inflation rate is prompting businesses to review expenditures. Philip Bindley, Managing..
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Cybercriminals have put supply chains top of their agenda for 2023
With energy costs rising and a recession on the horizon, many businesses are asking - how can I..
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Don't be the weakest link in a digital supply chain
With energy costs rising and a recession on the horizon, many businesses are asking - how can I..
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3 Questions on the 3G Switch-off
A date has been put on the 3G switch-off, so what does this mean for your business?
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Multi-experience: What is it and why do we need it?
As technology develops, enabling us to be more connected than ever, customers have come to expect..
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Why Contact Centres are the key to happier customers
In an increasingly digital and connected world, customers have come to expect 24/7 access to..
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Did you know that Hackers have HR Departments too?
They say there’s strength in numbers, right? Some ransomware groups have become so big and..
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We're better than good, we're world class!
We are very proud to say we have achieved a 3* rating from Best Companies. This is the highest..
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What does it take to scale a business in the Midlands?
Recently our CEO, Andrew Jackson, took part in a roundtable discussion hosted by The Business Desk,..
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Building Cloud & IT Security Solutions Webinar
‘We are faced everyday with huge numbers of cyber risks, and it can be overwhelming and difficult..
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Finding Your Perfect UC Match: 5 Essentials
Like in every great relationship, there are some universal features to look for in a great Unified..
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Cloud Solutions Shouldn't be Rocket Science
Private Cloud makes your business + how it shares information = more efficient. That's the quick..
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Intercity Invests In Young Professionals
Intercity has put ten of its employees forward to join the Future Faces network, an influential..
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People Power: Our Award-Winning Workplace
After being shortlisted as finalists for the Comms Business Workplace Award, we’re delighted to..
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Showing Childline We Care
Half a million children in the UK experience some form of abuse, and as part of our ‘We Care’ day..
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How AI Driven Networks Are Revitalising Higher Education
Higher Education is facing serious networking challenges. The demand for digital services continues..
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Supporting Ukraine
Like many people around the world, we have been distressed to see the events taking place in..
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Not content with Gold...We're Platinum Rated!
Intercity have been awarded a Platinum EcoVadis accreditation!
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The Numbers Are In: How Did We Score on the ICS 2022?
As of 2023, we are now on an NPS Score of +87!
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Our AI Driven Network: The Future of Healthcare
In an era of healthcare digital transformation, the importance of reliable and predictable data is..
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It Was Full STEM Ahead at GirlTechWM!
We had the privilege of holding a workshop at Ahead Partnership and Millennium Point's recent..
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Work hard, Place hard: We're Comms Business Workplace Award finalists!
Now that's what we call People Power! We've just been announced as finalists for Comms Business'..
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Celebrating the career journeys of women in tech on International Women’s Day
To celebrate International Women’s Day, Christina Pendleton, Chief People Officer at Intercity,..
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7 critical reasons for Office 365 backup
Do you have control of your Office 365 data? Do you have access to all the items you need? The..
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Why poor AX is holding back your contact centre CX
It's seriously tricky to help your contact centre agents perform at their best. There's an..
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This Week's Top Tech News
Of all the groups you probably thought were safest when it comes to cybersecurity, you'd be..
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This Week's Top Tech News
So far this year, we don’t think we’ve made it a week without reporting another cyber attack. This..
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This Week's Top Tech News
There’s some major tech news out there this week, with multiple attacks having been reported –..
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This Week's Top Tech News
Once again, chip shortages are in the news, with Apple facing the consequences. Hackers have been..
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Intercity Technology at Birmingham Tech Week
Birmingham Tech week is fast approaching, and we’re delighted to say that we’ll be a part of it!..
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This Week's Top Tech News
Back online yet? The day after huge outages for Facebook, Instagram and WhatsApp the question..
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When the Chips are Down
Inside the laptop, computer or smartphone you’re reading this article on are small electrical..
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Driving UK Adoption of SaaS-based Network Detection & Response with CyGlass
We are thrilled to announce our new partnership with CyGlass, a leading provider of network-centric..
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Mobile security threats (and how to prevent them)
3 hours and 15 minutes is the average amount of time we spend on our phones each day according to..
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Intercity Technology: Confirmed on the Crown Commercial Service’s Technology Services 3 Framework
What do you look for when choosing a technology partner? Ease of procurement, and trust in outcomes..
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This Week's Top Tech News
From going passwordless to police crackdowns on illegal file-sharing, we're bringing you this..
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Rethinking Endpoint Security
As we all know by now, malicious actors are taking advantage of remote and hybrid workers.
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This Week's Top Tech News
Did you know it’s only 110 days until 2022? Well, you do now… And the latest industry news shows no..
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This Week's Top Tech News
Summer’s back! Quick, everyone outside… But not before you load our latest edition of Tech News up..
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Which colocation hosting option is right for you?
In the short-term, it can be cheaper and more convenient to host your IT hardware and..
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Improve your Agent Experience and transform your Contact Centre
Sure, things are moving fast. But being thrown into the deep end during COVID-19 has proven you and..
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This Week's Top Tech News
The school holidays are coming to an end, and we’re well and truly on the home straight of 2021...
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This Week's Top Tech News
More and more breaches, security vulnerabilities and hacks – the bad guys are getting more..
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Ingeus & Intercity: Cementing a Partnership
“If I don’t have trust, they’re a supplier, but if I trust them, they’re a partner.” Those were the..
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This Week's Top Tech News
TikTok trying to help our teens, Google upsetting *many* people with proposed WFH policies,..
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Channel Team win Apprentice Champions Award
The team at Intercity was thrilled to take home the Apprentice Champions Award at this year’s..
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5 real-world reasons you really should care about 5G
You’ve probably heard all the hype surrounding 5G at the moment – and some big numbers are grabbing..
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This Week's Top Tech News
Well, looks like we’ve had our summer doesn’t it? While that may be a little disappointing, we can..
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How mobile can go further, wherever the workplace
The way we work has changed, and with the future still uncertain, just how can we make mobile go..
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West Midlands transforms trams with Vodafone 5G network
Vodafone is improving tram safety and accessibility throughout the West Midlands Metro network as..
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Four factors to consider when choosing a business mobile
After a year of adjusting to rapid rule changes and restrictions, businesses still find themselves..
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What is Zero Trust Security? And why should you care?
Outdated assumptions that anything within the security perimeter can be trusted has made..
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This Week's Top Tech News
Sore head after the weekend? Yep, us too. The football may have overshadowed some big tech news –..
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All your 5G questions answered
5G is accelerating digital transformation and Internet of Things applications for businesses. By..
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This Week's Top Tech News
With the grey skies returning and England due to face Germany in a major tournament, things feel..
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The 'prime' target on Amazon Prime Day
On June 21st, Amazon held their annual two-day promotion where shoppers flock to the site for..
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This Week's Top Tech News
Well the football was a bit disappointing wasn’t it? That’s if you’re an England fan of course… In..
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The truth about your Microsoft Teams Data
We’ve all been steadily moving to cloud-based systems for some time now, but with the sudden..
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This Week's Top Tech News
We don’t want to jinx anything but… It’s definitely coming home.
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This Week's Top Tech News
Bored of the rain yet? Yep, us too… But that means you have few excuses not to grab a brew and..
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Intercity are 'Outstanding' - Best Companies 2*
It’s easy to think products or services are the most important thing your business has to offer –..
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This Week's Top Tech News
You’re finally allowed to drink and eat inside, rather than battling with the unpredictable British..
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FTTP & SoGEA – Next Generation Connectivity
The Covid-19 pandemic has brought forward years of digital transformation and changed the way..
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This Week's Top Tech News
In news that will probably shock no one, studies are showing that online scams are on the rise, and..
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4 Qualities to Look for in Your IT as a Service Provider
The way we procure IT support has changed. Thanks to the rise of the cloud and Software as a..
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Remote Working is Old News: The Future is Hybrid
Remote working has been a big topic of discussion for businesses in the last year. There's been..
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This Week's Top Tech News
While you’re frantically trying to decipher who ‘H’ is, we’ve been interested in one thing, and one..
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Life begins after ISDN: The Big Switch off in 2025
You won’t go too far on the internet today, without seeing yet another article on the ISDN switch..
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4 Benefits of a Cloud-based Security as a Service
Security as a Service (SECaaS) is a cloud delivery model for outsourcing cybersecurity. It provides..
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This Week's Top Tech News
It’s the 12th of April, and while this will probably be overshadowed by the huge news that hundreds..
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Top Reads from the Past 12 Months
When it comes to helpful tech guidance, it can sometimes be hard to know where to look – especially..
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IT Support: Don't Underestimate the Value of the Human Touch
It wasn’t so long ago that internal IT teams were responsible for procuring, managing, and..
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This Week's Top Tech News
Spring has sprung, warmer temperatures and lighter evenings are here – and so is your latest..
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Why You Need Disaster Recovery as a Service Now
The COVID-19 pandemic has caused lasting shifts in the way businesses operate. New hybrid..
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This Week's Top Tech News
This week has been a big one when it comes to tech news. A thinktank has warned of a digital skills..
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3 Useful Tips to Consider When Choosing a Mobile Supplier
In the modern age, mobiles are now an absolute necessity. Your workforce relies on instant..
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Why Your IT Managed Services Need a 'Human Touch' Whitepaper | Intercity
In a world where everything is digital, it's easy to forget about the human side of customer..
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ISDN: Switch it up, Before it Switches Off
The end is nigh! The era of ISDN is drawing to a close. BT are no longer selling new networks and..
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This Week's Top Tech News
This week, we’re seeing increased concerns over energy demands related to digital currency, the..
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How to Balance Technology and The Human Touch In Your Business
As technology develops, the debate about the inescapable future of AI continues. While some people..
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Intercity Appoint Christina Pendleton as Chief People Officer
When you hear the phrase ‘Women in Tech’, it’s easy to assume that you must look towards becoming..
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What is Managed LAN and How Does It Benefit Your Business?
Technology empowers and supports businesses. But IT departments don’t always have the time or..
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This Week's Top Tech News
Another week, another round of Tech News to sink your teeth into. This week we look at deepfakes,..
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3 Unified Communications Market Trends to Watch in 2021
What does the year ahead have in store for unified communications? It’s a tough one to answer,..
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This Week's Top Tech News
In this week’s Tech News, North Korean hackers have been charged by the US government, Huawei turn..
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Dark Clouds Ahead: 5 Reasons You Can’t Ignore Cloud Security in 2021
At the beginning of the COVID-19 pandemic, when prolonged periods of remote working became a..
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This Week's Top Tech News
A hilarious mishap with a cat filter, an urgent recall from Mercedes, a scary hacking plot,..
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Why Your Organisation Should Adopt Mobile Device Management in 2022
Nowadays, a business is only as secure as its employees. And as hybrid working becomes the norm,..
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This Week's Top Tech News
It’s time for another round up of our favourite tech news stories, and with Jeff Bezos, Google and…..
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How to Unify Your Existing Communication Channels eBook
Your business communication channels are the foundation of your organisation. From letting..
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This Week's Top Tech News
Monday…already?! We guess that means that here is your latest round-up of all the big tech industry..
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Android Enterprise Essentials Exclusive Launch.
Intercity Technology has today launched the highly anticipated Android Enterprise Essentials secure..
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4 Key Benefits of Direct Calling for Teams
In the past year, we've seen just how important communication and collaboration is for remote..
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This Week's Top Tech News
The technology market never stops, and it looks like 2021 shows no signs of changing that. News..
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Keeping Kids Connected – Closing the Digital Poverty Gap
For a lot of people, work is as simple as opening their laptops, connecting to their Wi-Fi and..
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How to Beat the 4 Biggest Cloud Migration Challenges
Today’s business landscape is changing fast. Remote working has become the new norm for a lot of..
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How SD-WAN Improves Network Visibility and Control
In the last year, businesses have been tasked with implementing remote working at an unprecedented..
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Home Working Resources (That You've Probably Never Heard Of)
You probably thought you’d be back in the office by now – and you wouldn’t be alone. We were all..
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How SD-WAN from Intercity Can Benefit Your Business
In recent years, we’ve seen significant developments in WAN technology, but none more impactful..
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Thought Leadership: The Future of Remote Working in 2021
The global health crisis of COVID-19 has changed working patterns forever. In previous years, the..
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Why the SUNBURST / SolarWinds hack is so serious!
About the SUNBURST Cyber-Attack. The SolarWinds Orion hack could become one of the most extreme and..
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Overcoming the Cyber Security Risks of Working from Anywhere
COVID-19 has provoked major changes to how we work. Many of these changes will outlast the..
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International Standards - Transitioning to ISO20000-1:2018
Keeping up to date with certifications is vital in expressing that your products and services meet..
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How SD-WAN Helps You Stay Secure
Managing network security in a modern business presents a unique set of challenges. From monitoring..
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A New Era of Work: Managing Technical Support for the Hybrid Office
We’re entering a new era of work. The shift to remote working will have a long-lasting impact on..
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What is SD-WAN?
Businesses are readily embracing digital transformations to stay competitive, keep up with changing..
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How to Bridge the Technology Gap Between Home and Office Working
Today, organisations are planning for a post-COVID future. For many, this includes a working..
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Webinar: The Big WFH Experiment – Is Your IT Ready?
In the past year, the global IT landscape has changed substantially.
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The Challenges of Updating Unified Communications
Implementing unified communications (UC) is a vital step for businesses that want to improve..
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5 Tips for Unlocking Call Centre Agent Productivity
Traditional call centres rely on old, outdated legacy systems to support their agents. But as call..
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Why Business Communications Means More Than Just Mobile
Effective communication is the foundation of any successful business.
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Why Your People Need Flexible Remote Working Technology
Remote working technology has enabled businesses to keep operations running through a global health..
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Supporting Macmillan, From Anywhere
The outbreak of the coronavirus has massively impacted the charity sector, with charities..
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4 Ways to Improve IT Support for Hybrid Teams
If there’s one word that sums up the office of the future, it’s flexibility. Even after the COVID..
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A Proud G-Cloud Supplier
What do you look for when choosing a technology partner?. Ease of procurement, and trust in..
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IT Support for the 'New Normal': What Should You Expect?
2020 has proved to be one of the most disruptive and challenging years of our generation. The..
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The Importance of a Hybrid Technical Support Team
The global health crisis has forced many businesses to adopt new working from anywhere practices at..
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The Evolution of Software Security
Due to the COVID-19 pandemic, entire teams are now spending the majority of their time working..
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Your IT Framework After Lockdown eBook | Intercity
The COVID-19 pandemic has fast-tracked remote working like never before. Many companies have..
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What are the IT Requirements of Work from Anywhere?
In response to the Covid-19 pandemic, businesses across the world have allowed teams to work..
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The Growing Demand for Data Centre Capacity
The ongoing pandemic has drastically altered how businesses operate. The growing need for remote..
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Working from home: the cybersecurity perspective
Amid the COVID-19 crisis, many businesses have made it a requirement for their employees to work..
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How to keep your people productive with remote working tools
The recent COVID-19 pandemic has forced many businesses to adopt remote working practices. While..
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Key tips to keep your company culture alive when remote working
Remote working has risen into the limelight during the coronavirus epidemic, shifting from an..
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4 remote working tools your teams need right now
The COVID-19 pandemic is forcing businesses across the world to change how they operate. Entire..
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Intercity Offers New COVID-19 Support Package
COVID-19 is forcing businesses across the world to move to a remote working environment with very..
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Take control of your internet usage during the Covid-19 outbreak
The way people use the internet is changing. In light of the necessary social distancing measures..
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How to Get Ready for the ISDN Switch Off in 2025
The era of ISDN is drawing to a close, with BT announcing that it will no longer sell new networks..
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PSTN vs ISDN vs SIP: Which is Best For You?
The world of telecoms is full of confusing acronyms, especially when it comes to line rental. PTSN,..
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Who’s the Boss? Is cloud IT working for you or are you working for IT?
Is Cloud IT working for you or are you working for IT? Since launching our Touch Cloud private..
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5 signs it’s time to get out of your server room
Rapid growth is an exciting time for businesses, but it presents operational challenges to IT staff.
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Are your backup and disaster recovery plans fit for purpose?
In September 2019, Hurricane Lorenzo became the easternmost category five hurricane on record for..
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What does the rise of flexible working in law firms mean for the IT team?
The traditionally long hours, high pressure and poor work/life balance in the legal profession are..
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Four ways a connected contact centre can ease retailers’ peak pressures
Today, over 90% of shoppers expect to receive updates on their online orders. That’s a huge..
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How to get the best mobile deal for your business
This post will give you the inside secrets – from the perspective of the mobile provider – on how..
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EMM strategy: 4 signs that you need to switch business mobile provider
Not all business mobile providers are as customer-focused as they should be. What any provider..
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5G and how it will impact the way we do business
5G’s potential has had widespread coverage in the run-up to its official launch, with two benefits..
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Intercity Wins ISP Partner of the Year at the Vodafone Partner of the Year Awards
Enterprise mobility and IT specialist, Intercity Technology, has been named ISP Partner of the Year..
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Next-Generation Firewall (NGFW) vs. Traditional Firewall
Next-generation firewall (NGFW) vs. traditional firewall: How they differ
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Which Cyber Security Threats are Most Feared by UK Businesses?
Our new report, the Cloud Security Maturity Index, investigates the extent to which UK businesses..
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National Cyber Security Strategy 2016 to 2021: progress report
The National Cyber Security Strategy 2016 to 2021 set out the government’s plan to make Britain..
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5G Launches in Birmingham
5G is finally here! Intercity's CTO, Matt Johnson takes a look at why Birmingham (home of..
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Smart Cities and Smarter Hackers
As the next industrial revolution takes centre stage, with smart devices appearing in homes and the..
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Cloud Security Maturity Index - a snapshot
Take a look at our latest infographic, summarising key findings from our recently published Cloud..
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New Institutes of Technology will ‘widen access to successful careers in the tech industry’
The government has announced the locations of 12 new Institutes of Technology, with a focus on..
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Non-Profit Organisations – Key Ways to Get More out of your IT
From Intercity Technology’s first-hand experience working with non-profit organisations, we have..
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Digital Transformation in the NHS
In 2018, we joined the nation in celebrating the 70-year anniversary of the National Health Service..
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Why Move to SIP and VoIP From my ISDN and Analogue Lines?
As I am sure you have heard, BT has announced it will be switching off its PSTN and ISDN networks..
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A virtual coffee on cyber attacks with Jayson Dudley from Mazars LLP
Cyber attacks are said to cost the global economy £266 billion, affecting more than 800 million..
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The Road to Five Nines
What is Five Nines When used to describe the availability of any system, Five Nines means 99.999%,..
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Intercity Cements Commitment to Closing Regional Skills Gap with Ahead Partnership
Birmingham-headquartered IT specialist, Intercity Technology, has collaborated with social..
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7 Tips to keep your data secure in the cloud
Technology has changed the way businesses operate. It's enabling them to be more agile, grow..
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Kick-start your cloud security journey today
Do you need to jump start your cloud security journey, but don’t know where to begin? If your..
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Moving to the Cloud: Do I Still Need a Firewall?
"I'm sick of spending all this time and money keeping security systems up to date - Do I still need..
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Kick-Start your Cloud Security: The Facts [Infographic]
(Download cloud security infographic) - For many businesses, cyber security best practices have..
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The Biggest Security Hurdles in Your Business, and How to Overcome Them
This article originally appeared on infosecisland.com, January 23rd, 2019.